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mio TV

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So finally I managed to call SingTel customer service about changing the channels I subscribed to for my mio TV (because I am only watching SET and the rest of the channels suck)! I thought the new Favorites on Demand was quite interesting and decided to add that. I miss my 女人我最大 on Starhub CableTV so I added the Asia Plus channel as a substitute. I didn’t need CBeebies so I cancelled The BBC 3 and subscribed ala carte to BBC Lifestyle and BBC Knowledge. All these, my monthly bill was close to $40/month.

I surfed the mio TV website only to discover:
1. If you subscribe to Favorites on Demand via your mio TV interface, you stand to win a $70 Khiel’s hamper.
2. It will cost $14.98 to subscribe to BBC Lifestyle and Knowledge ala carte but The BBC 3 (including CBeebies) costs only $12.84.
3. Right now there’s a Supersaver Pack that costs only $19.90 and includes SET, The BBC 3, Asia Plus and more!

I had to call mio TV 3 times today because I discovered them subsequently while surfing the site. And all these while, none of the customer service officers advice me on how I may save some money or what the existing promotions are.

I’m a dissatisfied customer! sayskull
I gave mio TV a chance and it’s proven, Starhub CableTV is a better choice. Will definitely go back to Starhub once the Singtel contract is over.

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  1. well. That is singtel’s way of doing business. Charging you exrta without telling u

    As for Starhub, call up 1630 and you can bargain for a better deal. They even customise it for me telling me my deal (with HD box) requires S$34. a mth..

    So the customer officer asks if I want HBO pak. S$17.. but first 3 mths half price at S$8.54, just nicne to make up S$34.00

    That is how Starhub do business while Sinktel heck care.

    oldmna

    18 Aug 08 at 1619hrs

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